Last reviewed: 4 August 2026
Who we are
Liquid Webspace Ltd (company number 15332514) is the controller responsible for the personal information described in this notice. Our registered office is 128 City Road, London, EC1V 2NX, United Kingdom. You can contact us at support@liquidwebspace.com.
At Liquid Webspace, accessible from https://liquidwebspace.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Liquid Webspace and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Liquid Webspace. This policy is not applicable to any information collected offline or via channels other than this website.
Our lawful bases
Depending on why we use personal information, we may rely on performing a contract with you, complying with a legal obligation, pursuing a legitimate business interest or your consent. Where we rely on consent, you can withdraw it at any time without affecting processing that took place beforehand.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Who we may share information with
We may share relevant information with suppliers that help us provide hosting, domain registration, payment, security, communications and customer-support services. We may also disclose information when required by law, to establish or defend legal claims, or as part of a business sale or reorganisation. Suppliers acting for us are expected to use information only for the agreed purpose and protect it appropriately.
International transfers
Some suppliers or infrastructure may process information outside the United Kingdom. Where UK data-protection law requires it, we use an applicable adequacy regulation or appropriate contractual and organisational safeguards.
How long we keep information
We keep personal information only for as long as it is reasonably needed for the purpose collected, including providing services, maintaining security and backups, meeting tax or accounting duties, resolving disputes and enforcing agreements. Retention periods vary according to the type of record and applicable legal requirements.
Security
We use proportionate technical and organisational measures intended to protect personal information against unauthorised access, loss, alteration or disclosure. No internet service can guarantee absolute security, so customers should also protect account credentials and contact us promptly about suspected misuse.
Log Files
Liquid Webspace follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and similar technologies
Our website and connected services may use cookies or similar technologies for security, account sessions, preferences and measurement. See our Cookie Policy for more information and available controls.
Rights outside the United Kingdom
Customers in other jurisdictions may have additional privacy rights under local law. Contact us if you want to make a privacy request and we will assess it under the rules that apply to your circumstances.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You can ask for a copy of your personal information. This is normally provided free of charge, although the law permits a reasonable fee or refusal in limited circumstances.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise a right, email support@liquidwebspace.com. We normally respond within one month, although data-protection law allows extensions in some circumstances. We may ask for information needed to confirm your identity.
Complaints
If you have a concern, please contact us first so we can investigate. You also have the right to complain to the UK Information Commissioner’s Office through ico.org.uk.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Liquid Webspace does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.